So I sent them a payment for $400.
On Saturday I received a box containing the last 3 years of issues (which I already have), and a letter asking me if I'd like to subscribe to the next 3 years for another $400.
Needless to say, I'll be calling them this morning.
14 comments:
hehehehe, I thought that type of thing only happened to me ...
Read the fine print.
PS No refunds
They figure that 7/10 offices will just pay the bill. And the docs won't remember they read the issues already.
Plus, it gets rid of all those old issues nobody really wants because they now download the old articles from the net.
For three years in a row I tried to buy my father a subscription to his favourite magazine for his birthday. For three years in a row they sent me the magazines and him the bill. Finally I gave up because of their poor customer service. The magazine? Consumers Digest.
They probably didn't expect to be publishing any new issues after Saturday.
I've got a medical journal sub which used to start in September. They got a new publisher, and that publisher has decided that all subscriptions will start in January. Which I'd fine with, except that I've got a sub from Sep 2010 to Aug 31 2011, and one from Jan 1 2011 to Dec 31 2011, and they seem to have no intention of refunding us the $600+ for the 8 months of the 2010/11 sub.
And of course they're in Britain, which makes it a lot harder to just pick up the phone and ask WTF?
I've the opposite problem - or I did until we moved. We had random subscriptions to magazines (that I don't and won't read) and no one paying for it.
They'd send us the renewal form, we'd ignore it and still get the magazine. We'd call, and still get the magazine. On the upside, we never did get a bill...
but a good business model.
no wonder it was such a good deal...
Wonder if I can do the same to get all the back issues of Clinical Symposia by CIBA-GEIGY... But Icon learning gsystems who now owns all the Netter stuff probably don’t have all the back issues sitting in a warehouse...
What did you call them?
Sounds like a great journal, I am going to ask our institutional library to subscribe too. Neurology I can take or leave alone, but the art of sarcasm sounds awesome!
I subscribe to zero journals. I do subscribe to MDconsult however and that gives me access to most of what I might need.
I have switched all trade pubs (engineers get freebies) over to electronic copies, easier to delete than toss them in the trash.
Also gave up on trying to explain retirement to the phone-zombies when "renewal" time is near.
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